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You Treat. We Schedule. It’s That Simple
Med Claims handles your appointment scheduling end-to-end, with real people answering patient calls, filling your calendar, and sending reminders that keep no-shows to a minimum.
Your Calendar Shouldn’t Run Your Day. But It Does
- Missed calls mean missed appointments and missed revenue that never comes back.
- No-shows leave gaps in your schedule that are nearly impossible to fill at the last minute.
- Your staff spends hours on the phone instead of supporting patients standing in front of them.
- Booking errors, double-bookings, and communication gaps erode patient trust over time.
We Eliminate All of This. From the First Call to the Confirmed Visit
Our scheduling team handles inbound calls, matches patients to your available slots, sends automated reminders, and follows up on cancellations, all aligned with your existing EHR and front desk protocols.
Up and Running in Three Steps
We work around your schedule, your systems, and your staff, not the other way around.
Discovery Call
A brief conversation to understand your patient volume, scheduling preferences, provider availability windows, and any existing tools you use.
Setup and Alignment
We configure your scheduling rules, integrate with your EHR, and align our team with your front desk protocols. No disruption happens to your current workflow.
We Take Over
From inbound calls to confirmations to reminders, we manage the full scheduling loop. And you come into a full, organized calendar every single day.
Every Benefit That Matters to a Busy Practice
We’re not just a scheduling service. We’re a dedicated team that shows up every day, so your staff doesn’t have to carry the load alone.
Fuller Calendar, Fewer Gaps
We fill canceled slots and manage waitlists proactively, so your providers are always productive.
Automated Reminder System
Multi-step reminder sequences reduce no-shows significantly, without adding a single task to your staff’s day.
Dedicated Phone Line
Patients reach a real person who knows your practice. We answer, book, and confirm, all under your name.
EHR Integration
We work within your existing system. No new software, no migration, and no learning curve for your team.
Scheduling Reports and Insights
Monthly reports on appointment trends, no-show rates, and peak demand periods help you plan smarter.
Revenue You Weren’t Capturing
Every filled slot is revenue recovered. Most practices see a return on investment within the first 60 days.
Everything You Want to Know Before You Decide
We believe in full transparency. Here are the questions that practice asks us most.
How do you ensure that appointments are scheduled accurately based on our availability?
We coordinate directly with your practice during onboarding to set clear scheduling rules, provider availability windows, and slot durations. Our team follows these guidelines strictly, with built-in checks to prevent double bookings or calendar conflicts. Any updates to your availability are reflected immediately.
What if a patient calls outside of office hours?
We offer extended coverage options for practices that need after-hours support. Patients who call outside your defined hours receive a professional response and are offered a callback or the next available booking, ensuring no opportunity is lost.
Can your team handle insurance verification or pre-visit screening?
Yes. Our front desk support extends beyond appointment booking. We can handle insurance eligibility checks, pre-visit intake questions, and basic screening workflows, all coordinated with your clinical team’s requirements.
Why outsource scheduling instead of hiring in-house?
An in-house scheduler costs $35,000 to $55,000 per year in salary alone, before benefits, training, turnover, and sick days. Our service providers have a full scheduling team at a fraction of that cost, with built-in backup coverage, compliance infrastructure, and zero HR overhead.
How long does onboarding take before you go live?
Most practices are fully onboarded within 5 to 7 days. We handle EHR access setup, train our team on your protocols, and test the system before going live, so your first day with us is seamless, not experimental.
Your Patients Deserve to Get Seen. Let’s Make Sure They Do
Join practices across the country that rely on Med Claims to keep their calendars full, their patients informed, and their staff focused on care.