Your practice runs on the care you give. Ours runs on making sure you get reimbursed for every bit of it. Our certified mental health billing experts take over your entire revenue cycle, from prior authorizations, claim submissions, and denial follow-ups to final posting, so nothing falls through the cracks.
General medical billing and behavioral health billing are not the same thing. Mental health claims carry their own set of rules, including payer-specific behavioral health carve-outs, CPT codes like 90837, 90791, 90834, and 90847, telehealth billing requirements, prior authorization timelines, and session limit tracking. Miss one step, and you’re looking at a denial.
Most practices try to manage this in-house, between patient sessions, with staff who were never trained for it. The result is predictable. Claims sit unworked, denials pile up, reimbursements arrive weeks late, and revenue leaks out of the practice month after month.
We manage the full billing cycle so your practice gets paid cleanly, consistently, and completely.
We track authorization requirements by payer, submit requests on time, and follow up aggressively, so sessions never happen without coverage confirmed.
Every claim goes out coded correctly the first time. We apply the current CPT, ICD-10, and modifier standards for behavioral health to reduce rejections at the source.
When claims are denied, we don’t let them sit. Our team investigates the reason, prepares an appeal, and works the claim until it is resolved or recovered.
We post payments, reconcile EOBs and ERAs, and flag discrepancies to give you an accurate, up-to-date view of your practice’s financial health at all times.
Before each appointment, we verify coverage, deductibles, copays, and behavioral health benefits to eliminate surprises for you and your patients.
We assist with provider enrollment and re-credentialing with insurance networks, so your billing stays active, and your practice stays in-network.
There are many billing services out there. Here is what makes working with our team different.
We are not a generalist agency that does medical billing on the side. Our team was built specifically to handle the complexity of healthcare revenue cycles, with deep specialization in behavioral and mental health billing.
You get one point of contact who knows your practice, your payer mix, your providers, and your billing history. No repeating yourself. No being handed off at all.
You get real-time access to claim status, reimbursement tracking, and denial reports, without having to ask. You always know exactly what is happening with your revenue.
We integrate with your current EHR and practice management software. No forced disruptions, no disruption to your existing workflow at all.
Every process, every communication, and every data touchpoint in our operation is HIPAA-compliant. Your patients’ information is handled with the same confidentiality you hold yourself to.
Clean claims submitted on time, with no gaps in follow-ups, lead to payments arriving significantly faster. Most clients see a measurable improvement in average days to payment within the first 60 days.
Our denial rate is consistently below the industry average. We build billing workflows that identify problems before submission, not after.
Practices switching to us routinely recover reimbursements that were stalled, denied, or simply never followed up on. The revenue was already yours. We just go get it.
Predictable cash flow changes how your practice operates. You stop making decisions based on what hasn’t been paid yet and start making them based on where you actually want to take your practice.
Billing is one of the most time-consuming administrative functions in any practice. When we take it over, that time goes back to you, for patients, for clinical development, or for simply not working nights and weekends on paperwork.
We start with a no-obligation conversation about your practice, how billing is currently handled, what is working, what isn’t, and where revenue is likely being lost. No pitch. Just an honest diagnosis.
Based on your specialty, payer mix, practice size, and EHR platform, we build a billing strategy tailored specifically to your operation. You review it, ask questions, and sign off before anything starts.
We handle the full setup, from system integration, workflow configuration, to any staff transition support needed. Most practices are fully onboarded within two weeks with zero disruption to patient scheduling.
From that point forward, claims go out clean, follow-ups happen automatically, and you receive regular reports on exactly how your revenue is performing. We stay in the background so you can stay with your patients.
In-house billing requires constant training, software subscriptions, and significant time from staff who are often better used elsewhere. A billing specialist brings focused expertise, stays current on payer change rules, and is accountable for results in a way general admin staff members typically are not. For most practices, outsourcing billing costs less and recovers more.
Most practices are fully onboarded within two weeks of signing. We handle the technical setup and integration on our end, so your team experiences minimal disruption.
In most cases, yes. We work with leading platforms, including Kareo, AdvancedMD, NextGen Healthcare, Oracle Cerner, and other systems. We will confirm compatibility during your free assessment.
Telehealth billing for mental health involves specific CPT codes, modifier requirements (such as 95 or GT), and payer-by-payer telehealth coverage policies that change frequently. Our team tracks these rules continuously so your telehealth claims are billed correctly every time.
We offer pricing structures tailored to practice size and claim volume. We will walk you through options during your free consultation. No surprises at all.
Yes, fully. Our operations are HIPAA-compliant across every touchpoint, from data handling, communications, and storage to access controls. We treat your patients’ information with the same standard of confidentiality you are legally and ethically required to uphold.
Every denied claim, every stalled authorization, and every unworked rejection is revenue that belongs to your practice that sits uncollected. Our team exists to change that. We know mental health billing, we know the payers, and we know how to build a revenue cycle that works the way your practice should.
Let us take a look at what you have now. The assessment is free, and the findings will be honest.